Reference

The Rules That Sit Behind Your Account

Everything that governs your wiket71 account lives on this page — the terms you accept at sign-up, how we log bKash, Nagad and Rocket transfers against your wallet, and the data rules we work to.

Account termsData handlingJurisdiction-based accessbKash, Nagad, Rocket records
wiket71 The Rules That Sit Behind Your Account
REACH THE DESK

Where to Send a Legal Question

Legal questions do not always fit a chat window, so we run them through two lanes. Account-level problems — a wallet name that does not match, a login that will not open, a transfer you cannot see — go to the help desk inside your account. Anything about these terms, a data request or a closure goes in writing, so there is a record on both sides. Quote your registered mobile number in the first message and we can find the right file quickly.

Help Desk Inside Your Account Mismatched wallet name, locked login, a transfer that never appeared — open the help desk from your account menu and quote your registered mobile number so we can trace the record.
Written Requests Data copies, corrections, closures and anything about these terms go in writing to the contact address shown in your account area. Writing leaves a record on both sides, which matters when dates get disputed.
Payment Trace Queries If a bKash, Nagad or Rocket transfer is missing from your account wallet, send us the transaction ID and the sending number. That reference is what lets us match the payment to you.
DATA AND SECURITY

How wiket71 Handles Your Data

Data handling follows the same logic as your money — keep it minimal and traceable. Everything we hold about you exists to run the account: your number for login codes, your wallet details for withdrawals, your session log for security checks. None of it is sold on. When you want a copy of what we hold, a correction, or a closure, the request goes in writing and we answer the same way. How long records stay is set by local law, not by our preference.

What We Store Your name, mobile number and wallet details are held because withdrawals must be matched back to you. We do not ask for documents we have no reason to check.
Cookies and Sessions Session cookies keep you signed in while you move between lobby pages. Preference cookies remember your choices. You can clear both in your browser, though you will be logged out each time.
Account Security Steps Login runs on your mobile number plus a one-time code, so a stolen password alone will not open the account. Change your wallet PIN inside the wallet app, never inside a chat thread.
Retention and Changes Transaction records stay for the period local law sets; marketing data we can drop sooner when you ask. Requests to correct or delete are logged against your account and answered in writing.

Legal Questions You Asked Us

The same handful of questions reaches our desk every week, so we have answered them here in plain words. If yours is not on the list, the help desk inside your account can pick it up, and anything touching these terms is better put in writing so you have a reply you can keep.

Yes. Acceptance happens at sign-up and applies from the moment the account opens. If a clause does not sit right with you, the honest answer is not to open the account at all.

Access depends on the law where you are and the regions we can serve. Tell us before you travel — some locations block wallet payments, and we may have to restrict the account while you are there.

The account closes, but the records behind it do not vanish overnight. We keep transaction and identity records for the period local law sets, then delete what is no longer needed. Ask for a copy first.

Write to the contact address in your account area and quote your registered mobile number. A name change needs a document we can check; a wrong wallet number we can usually fix after verifying you.

Our server records settle it. Screenshots help us start the check, but the final figure comes from the transaction log tied to your account wallet and the payment reference you sent.

They change when payment rails, suppliers or local rules shift. Anything affecting how you use the account is posted on this page and flagged inside your account area before it takes effect.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.